At Dream Island Casino, we respect your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, use our mobile app, or play at Casino Dream Island.
We operate with transparency and in line with applicable laws in the United Arab Emirates. Please read this policy carefully. By using our services, you agree to the practices described here.
Last updated: March 28, 2026
Information We Collect
When you register, deposit, play Dream Island Games, or contact us, we may collect the following types of information:
- Personal Identification Data: Full name, date of birth, gender, and nationality.
- Contact Information: Email address, phone number, and residential address.
- Account and Login Details: Username, password, and security questions.
- Financial and Transaction Data: Payment method details, deposit and withdrawal history (we do not store full card numbers).
- Technical and Usage Data: IP address, device type, browser information, location data (country level), and how you interact with our site and app.
- Gaming Activity: Your play history, favorite Dream Island Games, session duration, and betting patterns (used mainly for responsible gaming and fraud prevention).
We collect this information directly from you during registration or gameplay, and automatically through cookies and similar technologies.
How We Use Your Information
We use your data for the following main purposes:
- To create and manage your account at Dream Island Casino.
- To provide, personalize, and improve your experience with Dream Island Games and services.
- To process deposits, withdrawals, and other financial transactions securely.
- To verify your identity and comply with legal requirements (including anti-money laundering and responsible gaming rules).
- To send important account notifications, promotional offers (only if you have opted in), and customer support responses.
- To detect and prevent fraud, cheating, or unauthorized access.
- To analyze site usage and improve our platform.
We only use your data for these legitimate purposes and never sell your personal information to third parties.
Sharing Your Information
We may share your data in limited cases:
- With trusted service providers who help us operate the casino (payment processors, game providers, hosting services, and identity verification partners). These companies are contractually obligated to protect your data.
- With regulatory authorities if required by law in the UAE or for licensing compliance.
- In the event of a merger, acquisition, or legal obligation.
We do not share your information with marketing companies outside our group.
Data Security
Dream Island Casino takes your security seriously. We use industry-standard measures such as:
- SSL/TLS encryption for all data transmissions.
- Secure servers and firewalls.
- Strict access controls for employees and partners.
- Regular security audits and monitoring.
While no system is 100% secure, we work hard to keep your information safe.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in.
- Remember your preferences.
- Analyze how our site and app are used.
- Deliver personalized content and offers.
You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect your experience with Dream Island Games.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Ask for deletion of your data (subject to legal and regulatory obligations).
- Withdraw consent for marketing communications at any time.
- Object to certain processing of your data.
To exercise these rights, please contact our support team. We will respond within a reasonable time. Note that due to gambling regulations, we may not be able to delete all data immediately.
Data Retention
We keep your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Financial and gaming records are retained according to UAE regulatory requirements.
Children and Age Restrictions
Dream Island Casino is strictly for individuals aged 21 and over. We do not knowingly collect data from minors. If we discover that a user is under the legal age, we will close the account and delete the associated data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date. We encourage you to review it periodically. Continued use of our services after changes means you accept the new policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Via live chat in the Dream Island Casino app or website
- By email: support@dreamislandcasino.com
We aim to respond to all inquiries as quickly as possible.
Dream Island Casino – Your privacy and security matter to us. Thank you for trusting us with your gaming experience.
Play responsibly and enjoy your time on the island.